Terms of service

We take your right to privacy seriously and want you to feel comfortable using our website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

Why This Policy Exists

  • Complies with data protection law and follows good practice.
  • Protects the rights of staff, customers, and partners.
  • Is open about how it stores and processes individuals’ data.
  • Protects itself from the risks of a data breach.

Data Protection Law

The Data Protection Act 1998 describes how organisations, including AppComputers, must collect, handle, and store personal information. These rules apply to all formats including electronic, paper, and other materials.

The Act is underpinned by eight principles requiring personal data to:

  • Be processed fairly and lawfully.
  • Be obtained only for specific, lawful purposes.
  • Be adequate, relevant, and not excessive.
  • Be accurate and kept up to date.
  • Not be held for longer than necessary.
  • Be processed in accordance with data subjects’ rights.
  • Be protected in appropriate ways.
  • Not be transferred outside the EEA without adequate protection.

1. Definitions

  • Personal Data: Identifiable data about a living individual.
  • Usage Data: Data collected automatically via service use.
  • Cookies: Small data files stored on your device.
  • Data Controller: Entity determining how personal data is processed.
  • Data Processor: Entity processing data on behalf of the controller.
  • Data Subject: Individual who is the subject of Personal Data.
  • User: Individual using our service.

2. Information Collection and Use

We collect data for various purposes to improve our service:

a. Personal Data

Examples include:

  • Email address
  • First and last name
  • Phone number

b. Cookies and Usage Data

Used for marketing, communications, and service improvements.

c. Usage Data

Includes IP address, browser details, pages visited, timestamps, and device identifiers.

d. Tracking & Cookies

We use:

  • Session Cookies
  • Preference Cookies
  • Security Cookies

e. Integration Data

We access integration APIs as authorized and limited by scope. Data may be cached temporarily and used only within your dashboard or reports.

3. Use of Data

  • To provide and maintain our service
  • To notify you about changes
  • To allow interactive features
  • To provide support
  • To gather insights
  • To monitor and improve the service
  • To detect and fix issues
  • To send offers and updates (opt-out available)

4. Retention of Data

Personal Data is retained as long as needed to fulfill purposes or comply with legal obligations. Usage Data is kept for internal analysis or security improvements.

5. Transfer of Data

Your data may be transferred to and processed in Canada or the USA. We ensure adequate protection and lawful transfer methods are in place.

6. Disclosure of Data

a. Business Transaction

Data may be transferred during a merger or sale.

b. Law Enforcement

We may disclose data if legally required.

c. Legal Requirements

  • To comply with laws
  • To defend legal rights
  • To prevent wrongdoing
  • To protect public/user safety

7. Security of Data

We use commercially acceptable measures to protect your data but cannot guarantee absolute security.

8. “Do Not Track” Signals

We do not support DNT preferences. Adjust in your browser settings.

9. Your Rights

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Request data portability

Contact us to make these requests. Identity verification may be required.

10. Service Providers

We may use third parties to operate the service. They only access data as needed and are bound to confidentiality.

i. Google Analytics

Google Privacy Policy

ii. Behavioral Remarketing

Uses cookies for personalized ads.

iii. Google AdWords

Ad Settings | Analytics Opt-Out

iv. Payments

We use PayPal and Braintree. We do not store card details.

11. Links to Other Sites

We are not responsible for third-party sites linked from our service. Review their policies individually.

12. Children’s Privacy

We do not knowingly collect data from users under 13. If you believe a child has submitted data, please contact us.

13. Changes to This Privacy Policy

We may update this policy. We will notify you by email or notice on the website before changes take effect. Please review periodically.